POINT OF SALE INFORMATION

Currently, in most of the points of sale we have self-selling machines for managing tickets and passes.

  • If you need to purchase a ticket, you can do so by using our self-service machines, at www.alsa.com/en/web/bus/home, or through mobile apps.
  • If you need to change or cancel a ticket purchased at any ticket office with a credit card, please call (+34) 91 020 7007.
  • If you need to change a ticket purchased at any ticket office using cash, please call (+34) 91 020 7007 or wait until the ticket offices resume operations.

There is an Alsa point of sale near you.

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