Contact channels:
- Customer helpline: General information, Incidents with tickets and payments, Alsa Plus, Congratulations, Suggestions, Complaints, Lost and found goods, Invoice request
- 24-hour information and sales line: 902 42 22 42
- 24-Hour passenger service hotline: (+34) 91 020 7007 - 900 81 41 14
- facebook.com/alsaautobuses
- twitter.com/alsa_autobuses
- Postal mail: C/ Josefa Valcárcel, 20, 28027, Madrid
- Points of sale Alsa