Alsa Cab
The Alsa Cab app is now available!
Your car with driver to go to and from the station in Madrid. The first step to enjoy this service is to buy a bus ticket. The second, download the app.
Once our app is downloaded, reserving your route is very easy:
1. Choose the desired origin and destination through the app's search engine.
2. Select the rate that best suits your needs and take the opportunity to enter the locator and benefit from a 25% discount (the discount can never exceed the minimum rate of € 3.5).
3. Schedule your service on the date and time you prefer or request it in real time.
4. Enjoy your journey in Alsa Cab!
You have us in your pocket
- Choose your favorite payment method: card or Alsa Balance. You can save your favorite payment method for future purchases. Pay quickly, easily and safely!
- Book in advance: it is advisable to schedule your trip so you do not have to wait at the meeting point.
- By entering the locator of your Alsa trip when ordering your service, you will obtain discounts on your AlsaCab service.
If you need more information, you can contact us at alsacab@alsa.es.
Transfers throughout the Community of Madrid
The reservation can be made at any time, but we recommend that it be done in advance, to avoid organizational problems.
After 5 minutes of the pick-up time without the customer showing up, the driver can leave the address, charging the customer a penalty of 7 euros.
In the event that a stop has to be made at a station, it will be done in the access area to the station enabled for this, provided that the operations in the facilities allow it and that the choice does not generate delays in arriving at said station.
Responsibility
Responsibility for the service rests with Alsa Cab, who will not be liable for non-compliance that is not directly attributable to it, nor for those produced by fortuitous event, force majeure, or due to meeting legal or administrative requirements. In the same way, it is not responsible for the loss of connection of its services with other transports.
Luggage
Subject to the conditions of the bus ticket. You can transport up to 30 kgs for free. baggage (1 large piece or 1 medium piece + 1 small piece).
Policy of changes and cancellations
Changes and cancellations subject to the conditions of the Alsa Cab app.
Ownership of the contracted service
For any incident related to the Alsa Cab transfer service, contact us by emailing alsacab@alsa.es.